Support

We usually reply within 1–2 business days.

Reporting a problem

To help us fix things faster, please include:

• Your device model and iOS version
• The Notix version, if you know it
• What you did, what you expected, and what happened instead
• A screenshot or screen recording, if possible

Subscriptions & billing

Notix Pro subscriptions are billed through your Apple ID. You can manage or cancel your subscription anytime in your device settings: Settings → your name → Subscriptions.

Refunds for App Store purchases are handled by Apple — you can request one at reportaproblem.apple.com.

Account & data

You can delete your account and all associated data directly in the app: Settings → Account details → Delete account. Your account and data are permanently deleted after 30 days; logging back in within that period cancels the deletion.

For data questions, see our Privacy Policy or email us.

Recording lectures and meetings

Notix helps you capture material you are entitled to capture. Rules on recording differ between schools, workplaces, and countries, and in some places everyone in the room has to agree before you start — so check the rules that apply to you before you hit record.